Course curriculum

    1. How to access your resources

    2. Want a Masterclass on a specific topic? Request it here!

    1. Understanding VAT: Private Yachts in the EU

    2. Microsoft Excel Masterclass Part 1

    1. Tropical Arrangement with Florist, Lorrie

    2. Florist Tip for Clear Vases with TYSA Florist, Lorrie Sanon

    3. Front Facing Pastel Arrangement with Floating Florista Foundation

    4. Dried Arrangement with Stew & Florist, Maja

    5. Hand-Tied Rose Pave, with TYSA Florist, Lorrie Sanon

    6. Modern Long and Low Centrepiece with TYSA Florist, Lorrie

    1. Motivating your Team with TYS Founder, Gemma

    2. Top Leadership Styles with TYS Founder, Gemma

    3. Find your Leadership Style with TYS Founder, Gemma

    4. Empathy as a Leader with HR Expert, Ellen

    5. Dealing with Disputes with HR Expert, Ellen

    6. Yachting Admin & Charter Terminology with Interior Manager, Ellie

    7. Understanding a Culture Manual with Purser, Katie

    8. Implementing the Eisenhower Matrix with TYS Founder, Gemma

    9. Clear Communication & Teamwork with TYS Trainer, Brittany

    10. Charter Itinerary Planning

    11. Clear, Calm and Controlled Communication, with TYS founder, Gemma

    12. Human Resources Onboard

    13. Stepping into your first Chief Stew role

    14. Overcoming people-pleasing as a Chief Stew

    15. Become Your Chief Stew's Right Hand

    16. Handling Difficult Conversations for Second Stews

    17. How to Format Exit Interviews

    18. Microsoft Excel Masterclass Part 2

    1. Bathrobe Flat Fold with Head of Housekeeping, Natasha

    2. Wardrobe Management with Chief Stew, Sophie

    3. Cleaning Caddy Product Guide with Head of Housekeeping, Natasha

    4. Creating Linen Packages with TYS Founder, Gemma

    5. Striped Diamond Blanket Fold with Head of Housekeeping, Amelia

    6. The Heart Fold - Blankets

    7. Blanket Folding (Fan/Bow)

    8. Cabin Checks: What to look out for in Housekeeping

    9. How to Hem Trousers with Stella

    10. Pre-Guest Arrival Guest Dayhead Checks

    11. Sunflower Toilet Paper Fold

    1. Understanding Onboard Hierarchy

    2. On-Charter Laundry

    3. Guide to Dockwalking

    4. Guide to Wine Service

    5. How to Keep Going When Tired

    6. Staying Consistent Under Pressure

About this course

  • Free
  • 114 lessons
  • 22.5 hours of video content