Course curriculum

    1. How to access your resources

    2. Want a Masterclass on a specific topic? Request it here!

    1. Tropical Arrangement with Florist, Lorrie

    2. Florist Tip for Clear Vases with TYSA Florist, Lorrie Sanon

    3. Front Facing Pastel Arrangement with Floating Florista Foundation

    4. Dried Arrangement with Stew & Florist, Maja

    1. Motivating your Team with TYS Founder, Gemma

    2. Top Leadership Styles with TYS Founder, Gemma

    3. Find your Leadership Style with TYS Founder, Gemma

    4. Empathy as a Leader with HR Expert, Ellen

    5. Dealing with Disputes with HR Expert, Ellen

    6. Yachting Admin & Charter Terminology with Interior Manager, Ellie

    7. Understanding a Culture Manual with Purser, Katie

    8. Implementing the Eisenhower Matrix with TYS Founder, Gemma

    9. Clear Communication & Teamwork with TYS Trainer, Brittany

    10. Charter Itinerary Planning

    1. Bathrobe Flat Fold with Head of Housekeeping, Natasha

    2. Wardrobe Management with Chief Stew, Sophie

    3. Cleaning Caddy Product Guide with Head of Housekeeping, Natasha

    4. Creating Linen Packages with TYS Founder, Gemma

    5. Striped Diamond Blanket Fold with Head of Housekeeping, Amelia

    6. The Heart Fold - Blankets

    7. Blanket Folding (Fan/Bow)

    8. Cabin Checks: What to look out for in Housekeeping

    9. How to Hem Trousers with Stella

    10. Pre-Guest Arrival Guest Dayhead Checks

    11. Sunflower Toilet Paper Fold

    1. Guide to Purchasing Towels with Clair, Owner of Chief Stew Shop

    2. Turn Down Service with Clair, Owner of the Chief Stew Shop

    3. Linen Terminology & Fabric Types with Clair, Owner of Chief Stew Shop

    4. Marine Mattresses with Clair, Owner of Chief Stew Shop

    5. Purchasing Guest Toiletries with Clair, Owner of Chief Stew Shop

    6. Sunscreen Options for Guests

    1. 2nd Stew to Chief Stew: How to write an amazing CV profile with CV Writer, Georgia

    2. Maximizing the Power of Downtime on Your CV with Recruitment Agent, Eloise

    3. Crew Agent Communication with Recruitment Agent, Ciara

    4. Job Hunting Tips for Junior Crew with TYS Founder, Gemma

    5. Landing Your First Role with Recruitment Agent, Taryn

    6. Interview Tips for Hiring a Head of Service with TYS Trainer, Natalie

    7. Interviewing a Head of Housekeeping - How to get the right HOH for your programme!

About this course

  • Free
  • 89 lessons
  • 20.5 hours of video content