1O ways YOU are going to learn to feel confident as a HOD through the AIM course:

You'll learn too...

  1. Feel empowered to communicate with suppliers, Owner's Rep, crew, or guests. 
  2. Create professional inventories and guest preference sheets packed with all the information you might need in the future.
  3. Learn to write detailed standard operating procedures to ensure the whole team is on the same page.
  4. Understand sample orders & budgeting/ accounting basics.
  5. How to write job descriptions and learn the best recruitment practices to find your dream crew.
  6. Create service, housekeeping and laundry handbooks to keep the team consistent.
  7. Organise performance reviews for your team so it's productive, positive and goal-orientated.
  8. Understand the importance of leadership, delegating and understanding your team's different learning styles.
  9. How to prepare for shipyard periods and write job specifications.
  10. How to prep for onboard events, such as boat shows, focusing on event timelines, contingency planning & selecting vendors.

And so much more!

This course is endorsed by the Institute of Hospitality!

IoH is the award winning, world leading professional body for hospitality professionals. Their purpose is to promote professionalism through lifelong learning.

What past students are saying...

  • Isabell

    I loved the AIM course! I have gained so much from it; Gemma and her team have done a fantastic job designing this valuable learning experience.

    The assignments at the end of each module were great to check how far you’ve come and think outside the box. Gemma always returned with supportive feedback and great tips after submitting each assignment and was always very helpful with every question.

    I’m very grateful that I’ve had the chance to do this course, and I would recommend it to everyone planning to improve their interior management skills.

  • Margarita

    The course was well-structured, comprehensive and taught by experienced instructors who were always ready to answer any questions I had. The content covered in the course was extensive and provided me with a deep understanding of the various aspects of managing the interior of a yacht. The course covered everything from managing inventory to guest relations and housekeeping. I particularly enjoyed the practical exercises and simulations that allowed me to apply the theoretical knowledge I gained in the real world. The course was delivered engagingly and interactively, making it easy for me to stay motivated and engaged.

  • Georgia

    Thank you so much for the Zoom call today; it's an enjoyable part of the Advanced Interior Management course. I got full clarification on feedback, could ask questions and gained more insight into leading a department successfully.

    I highly recommend the course to anyone who needs that extra push and confidence boost before stepping up or starting a new role. I also love that the system is always available to you upon completion, so you can also return it for reference if needed. Gemma is lovely and thorough in her work; I can trust that I am learning from one of the best (albeit virtually!)

Course Modules & Lessons

Upon successful completion of the course, including all quizzes, you will receive a certificate of completion for Advanced Interior Management. As with all TYSA courses, once signed up, you will receive lifetime course access.

Please note that this course is recommended for Interior Crew with 3+ years of experience.

    1. Welcome to Thinkific!

    2. Introduction to A.I.M.

    3. Guidelines to Submitting your Assignments

    1. Interior Set Up

    2. Internal Communication

    3. Internal Communication Assignment

    4. External Communication

    5. Conduct of the Interior

    6. Masters Standing Orders

    7. Interior Standing Orders

    8. ISO's Assignment

    1. MSDS Case Study: Murphy's Wood Oil

    2. HACCP

    3. HACCP Quiz

    4. COSWP

    5. Risk & Marpol

    6. Risk Assessment Assignment

    1. Defect & Damages

    2. Inventories

    3. Master Asset Inventory

    4. Interior Management Systems

    5. Schedules & Rosters

    6. Standard Operating Procedure

    7. SOP Assignment

    8. Quiz

    1. Accounting

    2. Interior Budgeting

    3. Sample Order

    4. Communication & Budgeting Assignment

    1. Establishing a Job Description

    2. MLC Requirements

    3. Recruitment Assignment

    4. Interviewing

    5. Performance Review

    6. 1-1 Trainer Call: Human Resources Assignment

About this course

  • £599.00
  • 56 lessons

Co-Author, Event Management Module

When it came to planning the Event Management module, we knew exactly who we wanted as co-writer. TYSA is thrilled to have Rachael Avara, founder of Roam Events (and former Chief Stewardess), sharing her insight into the world of professional Event Management!

With over a decade of experience, Rachael has designed and planned hundreds of weddings, social and corporate events and gained multiple features in publications such as Style Me Pretty, Magnolia Rouge, Baltimore Weddings, and Carats & Cake. Specialising in luxury table styling, floristry, and event design, Rachael has had the pleasure of working with global brands both at sea and on land.

Itinerary Planning

Researching destinations and activities -what is covered in this module:

Local culture and customs
Health, safety and security
Local Amenities
Guest Demographics
Risk Assessment
Activity Planning
Private vs. Charter

What else is included?


    You'll have access to every essential downloadable template, including a sample event timeline, recruitment SOPs & weekly/monthly/yearly checklists.

    Includes over 40 downloads you can edit and customise onboard.


    Throughout this course, a total of nine assignments must be submitted for review. The assignments must meet the marking criteria to pass, but don't worry; we are here to support you and will always offer feedback and guidance on submitted coursework.


    TYSA has partnered with some of the industry's top professionals to provide real-life examples of Supplier Communication and professional conduct.
    The TYSA team has over 35 years of onboard experience and will provide expert advise through the course.

This course is for you if...

  • You're a 2nd stewardess looking to take on your first HOD role

  • You're a Chief Stewardesses on smaller vessels and would like to step up in size.

  • You're a Chief Stew looking to freshen up on your knowledge and feel more confident in your role.

This course is NOT for you if...

  • You are already highly confident in leadership and administration. We would instead suggest that you take one of our IAMI Guest courses.

  • You only have 3-4 seasons, so maybe find this course overly challenging. We suggest reaching out to our team directly to talk about the best course for you: [email protected]

  • You are not willing to put in the time and effort required to put together the assignments. If you are simply looking for resources, we suggest you look at our Template packs.

Pricing Options

At TYSA, we believe that education should be accessible to everyone! This is why we have created two different ways you can purchase the course.