Ready to thrive and feel fully confident in your role? 

Welcome to the TYSA Foundational Leadership Course – 

where we're all about action, real-world strategies, and results 

that you can put into play every day.


10 things you will walk away from this course with:

  1. Confident with adapting your leadership styles, like when you need to motivate your team during a big-guest arrival or rally everyone for a seamless crew change.
  2. Cracking the code of motivation, turning those sluggish mornings into high-energy workdays that make everyone actually want to give 100%.
  3. Mastering team leadership, so you can see crew members' strengths like they're written on their sleeves and keep everything running smooth as silk.
  4. Nail those team meetings so they don't leave your team dazed and confused, making those busy guest trips feel like a well-coordinated dance.
  5. Learn to deal with conflict without wanting the ground to swallow you up, turning clashes into opportunities to grow and keeping the onboard vibe positive.
  6. Setting goals that actually mean something, so your daily tasks make sense, and you're always moving forward.
  7. Spotting stress and fatigue a mile away and knowing how to turn the tables to keep your crew productive and sane.
  8. Keeping cool in conflicts, swooping in to mediate with finesse and turning drama into smooth sailing.
  9. Owning your role with unshakable confidence and skills that put you in a league of your own in the yachting world.
  10. Elevate your game to become the go-to yacht stew who's not only good but also exceptional.


Kind Words from TYSA Students

Here is what some of the wonderful Foundations of Leadership students had to say about it...

"The passion from TYSA and its community truly shines through"

Oliwia - Senior Stewardess

“I found myself looking forward to each new lesson, and although it cost me not one but a couple of late nights, it was totally worth it!

The passion from TYSA and its community truly shines through, making my learning experience even more enjoyable! I'd like to highlight the outstanding support and responsiveness I experienced throughout the course!”

"Really enjoyed the group calls"

Hanna Thalen - Chief Stewardess

"I really enjoyed going through all of the models. I think Performance Reviews and Conflict and Communication were my favourites. I also really loved the Group Call!"

"Fresh and relevant"

Emily Rickard - Senior Stewardess

"I really enjoyed the final assessment call with everyone who has been doing the course at the same time.

It was nice to get to go through everything we had learnt and hear everyone else's ideas. It was a really nice way of keeping the course fresh and relevant."

"Brilliant!"

Eireann - Senior Stewardess

"It was a brilliant course! I especially enjoyed the final call final group call at the end."

How this course will help you grow and transform your leadership!

Leadership Styles

Imagine this: You're not just a team member; you're the heartbeat that keeps everything in sync. Learn how to flex your leadership style to match different situations. From decisive to collaborative, you'll have a style for every scenario and you'll have the tools to adapt your approach, creating an atmosphere of trust and seamless collaboration.


Effective Team Leadership

No more drifting without direction. From giving out tasks to managing performance, you'll take the reins with purpose, elevate team efficiency, and steer the team towards productivity. You'll delegate tasks strategically, manage time like a pro, and watch your team not just meet, but exceed expectations.


Communication Mastery

Ever faced communication hiccups? Say goodbye to confusion with our strategies for clear, effective communication. You'll leave misunderstandings in the dust. Let's set the scene: You're in the galley, coordinating meal service during a high-stress dinner. Thanks to our communication mastery lessons, you know how to relay orders clearly and calmly. The result? Smooth sailing in the galley, happy guests, and zero misunderstandings.


Support and Development

You'll be more than a leader; you'll be a growth catalyst. Elevate your team's skills, nurture their potential, and craft a crew that's unbeatable.

Imagine this: A crew member shows potential but needs some guidance. Thanks to our support and development module, you'll step in as a mentor. You'll guide them, provide constructive feedback, and help them grow. The outcome? A crew that's not just skilled, but empowered.


Conquering Stress and Fatigue

We're not just addressing stress and fatigue; we're conquering them. You'll learn to spot warning signs, manage them effectively, and wave goodbye to burnout.

Scene set: Charter season is intense, and stress is creeping in. Thanks to our stress management module, you'll recognize the signs and use effective coping strategies. You'll help your crew stay cool under pressure, resulting in a harmonious and high-performing team.

Equipped with your newfound knowledge, you'll not just be leading; you'll be inspiring.

Conflicts pop up, but with your skills to manage them, you'll squash them before they disrupt the rhythm. Communication is smooth, goals are within reach, and stress? It's no match for your expertise.

Imagine standing in your crew's midst after a demanding stretch. Armed with your insights, you deliver a brilliant, empowering team talk that injects energy into everyone. Or think about delegating tasks flawlessly, keeping engagement high, and hitting targets like clockwork. This is the power of the Foundational Leadership Course – your roadmap to navigating your career with confidence.
Chat to the course trainers today!

Let's talk course learning outcomes!

  • Motivating Individuals and Teams

    Picture turning a lackluster crew into a powerhouse team. Get ready to supercharge morale, motivate even the most unmotivated crew members, and create a work environment where every person shines.

    Imagine it's that mid-season slump, and morale is dropping. With our course, you'll have a toolkit of motivation techniques to inspire your team, perhaps with a quick morning huddle, recognising their hard work and sparking their drive for the day or numerous other ways. Result? Energised crew, top-notch service, and guest trip success.

  • Real Results through Smart Goals

    Tired of setting vague goals that seem to drift away? Get set to boost your goal-setting prowess with the SMART approach, and see your ambitions turn into simple and doable steps toward triumph.

    Picture this: You're getting ready to plan your goals for the upcoming months. Now, picture having a secret tool that ensures your goals are Specific, Measurable, Achievable, Relevant, and Time-bound. That tool? Our SMART goals module. By mastering this technique, you're not just jotting down goals; you're sketching out a clear route that turns your aspirations into accomplishments. With SMART goals, every task gains purpose, every push propels you closer to success, and achieving your dreams isn't just a possibility – it's a surefire outcome.

  • Conflict Resolution Strategies

    Say goodbye to workplace drama as you master the art of resolving conflicts like a pro. Get ready to keep your team united and focused on the mission, leaving behind any turbulence.

    Imagine this: You're in the midst of a challenging charter, and tensions start rising among your team. Armed with our conflict resolution strategies, you step in to mediate and find common ground. The result? A crew that's skilled at overcoming hurdles and working together seamlessly.Not only that, but you’ll learn to feel 100x more confident dealing with conflict, rather than thinking “omg, conflict is my WORST NIGHTMARE!”

Putting what you learn into practical scenarios

Step into your role with unshakable confidence. This course equips you with actionable strategies for every situation:


  • Leadership Styles: Tailor your leadership approach for maximum impact.
  • Motivation Mastery: Revitalise teams even during the toughest moments.
  • Effective Team Leadership: Lead like a pro, driving efficiency and success.
  • Crystal Clear Communication: No more misinterpretations or confusion.
  • Empowerment through Support: Develop your crew into a high-performance team.
  • Goal-Setting Expertise: Set and conquer goals like a true leader.
  • Stress-Free Zone: Navigate stress and fatigue with grace.
  • Conflict Skills: Smoothly resolve conflicts, fostering unity.
Why is this course 1 part of a 3-part course program?
This course will be a part of the GUEST III Management program. Students who complete all four courses can apply for the
Yacht Chief Stew CoC.

What is GUEST?
The IAMI GUEST Program is the only internationally Recognised Large Yacht Industry Qualifications and Assessment Standard.

What are the course requirements?
To ensure you get the most out of this course, there is a requirement of at least one year of operational experience. But don't let that deter you! If you're unsure whether this is the right fit, we encourage you to reach out to our team at [email protected]

Course curriculum

    1. How to use Thinkific

    2. Course Welcome and Essential Information

    3. Meet Your Instructors!

    1. What is a Leader?

    2. Different Leadership Styles

    3. Adapting your Leadership Style to Differing Situations

    4. Leading based on Learning Styles

    5. Knowing Your Leadership Style Assignment

    1. Understanding Motivation

    2. Different Ways to Motivate Individuals and Teams

    3. Motivating your Team Assignment

    1. What is a Team?

    2. Role of Team Leader, Team Players and Team Performance

    3. Effectively Leading Teams and Enhancing Team Performance Assessment

    1. Elements of Communication

    2. 8 Components of Communication

    3. Communication Barriers and How to Overcome Them

    4. Assertive & Aggressive Communication

    5. Effective Briefing & De-Briefing Processes

    6. Impact of Cultural Difference

    1. 1:1 Trainer Call

About this course

  • £899.00
  • 49 lessons
  • 5 Zoom Calls
  • 9 Assignments & Assessments

Your questions answered

  • Will this course work for me even if I'm new to leadership?

    This course isn’t for those that are looking for a quick overview into leadership - this is a progressive course best suited to those that have a foundational understanding of the working practices that come with being a Head of Department (i.e. a 2nd stew who has a good few years under their belt).

  • Can I fit this in with my busy schedule?

    Absolutely. You have a whole year to complete the course and get your certificate, and you also get lifetime access to the material so that you can return to it anytime! The flexible learning format lets you set your own pace, making it perfect for busy yachties.

  • Is the certification recognised globally?

    Yes! The GUEST accreditation ensures your skills are recognised internationally within the yachting industry.

  • What if I have questions while learning?

    We're just a click away. Our support team is ready to assist you whenever you need it.

  • What is your refund policy?

    Due to the online nature of this programme, there are no refunds.

  • How many people will be accepted into each intake?

    We only take 15 students per intake to ensure all students get our full attention.

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